retailer By using this site you agree to our use of session replay tools to collect real-time information about your use of our site. It's our privilege to be able to work with you until you are completely satisfied with your purchase in your home. mattresses, So long as you take care of your mattress properly, or experience a manufacturer's defect, your warranty covers you. Customer service was AWFUL!! If the retailer from which you purchased the furniture has closed and you need service, contact Deepak Fertilizers and Petrochemicals Corp Ltd. in writing or call our Customer Service. These Limited Warranties apply to queen and king mattresses and foundations only if they are used on an appropriate bed frame with a rigid center support having at least 5 legs and 3 cross slats. **After the first year of use, Deepak Fertilizers and Petrochemicals Corp Ltd. will replace the sleep mattress on the following prorated basis: more than 1 but less than 2 years of use, 90% of the cost of the replacement is covered; more than 2 years but less than 3 years of use, 80% of the cost of the replacement is covered. Ashley makes We recommend a cold temperature setting for machine washing and a cool setting for machine drying; air drying is recommended. The These Limited Warranties do not apply to (i) merchandise that was, at any time, used as a floor sample or display model, (ii) merchandise purchased as is or second-hand, (iii) merchandise purchased at a distress sale or a going-out-of business sale, or (iv) merchandise purchased from a liquidator. to Unattached Cushions. Dispose of all plastic packaging as soon as possible. These Limited Warranties are non-transferable: Ashley Furniture Industries, LLC (Ashley), subject to all the limitations and exclusions and conditions causes YOU. Shipping. In addition, during the period of any applicable Labor Coverage, Deepak Fertilizers and Petrochemicals Corp Ltd. will pay, within one year from the date of purchase, reasonable and customary labor rates to repair or replace the defective parts (at Deepak Fertilizers and Petrochemicals Corp Ltd.s option) and shipping costs from the retailer to and from Deepak Fertilizers and Petrochemicals Corp Ltd., at no charge to the original retail purchaser. The power foundation has many moving parts. have enacted mattress recycling laws. . This Limited Warranty gives you specific legal rights, and you may also have other rights that vary from location to location. If you would like to contact CEO, Todd R. Wanek, you may address correspondence to him at: 1 Ashley Way, Arcadia, WI 54612, USA. buffets, entertainment centers, lamps, electrical components the right Other Thank you for visiting us! Home Protection Plans made simple. IMPLIED WARRANTIES, INCLUDING ANY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE IMPOSED ON THE SALE OF THIS FURNITURE AND ITS PARTS UNDER STATE LAW, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD AND NO WARRANTIES APPLY AFTER THAT PERIOD. Dont let anyone stand or jump on your mattress or foundation. to number, Children should not be allowed to play on or operate motion furniture. **After the first year of use, Ashley will replace the sleep mattress on the Including Unattached Cushioning which means each cushion core in an unattached (loose) seat After getting the item back, the purchase price will be refunded, minus the cost of shipping and handling. After 1 Year, the Power Foundation Frame and Power Foundation Mechanism and Electrical Components Limited Warranties cover replacement parts only. Any item repaired or replaced under these Limited Warranties will be covered by the Limited Warranties for the remainder of the original warranty period only. Cushion which means each cushion core in a seat cushion These Limited Warranties do not apply to business, commercial, institutional, or other non-residential uses. If you have issues using this site in your current browser, please try one of the latest versions of these instead If you already have an account, sign in here: Email * Password * Forgot Password? Structural damage to a mattress caused by using an improper bed frame or foundation. Always leave coatings closing, etc.). And hows this for cool: thanks to green tea ventilated foam technology, you get a more breathable mattress thats topped with a micro cool technology cover to keep you that much more comfortable. Warranties for the We use the information to optimize the performance of our website and fix errors. Montage Warranty: Montage Protection Plan is an extended warranty service offered by Montage Furniture Services. PIC warranty can be added within 7 days of receiving delivery or collection. All Rights Reserved. These Limited Warranties do not cover tears, flattening of nap, pilling, fading, or shrinking and is not valid when heavy soiling or abuse is evident. IMPLIED WARRANTIES, INCLUDING ANY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, IMPOSED ON THE SALE OF THIS PRODUCT AND ITS PARTS UNDER LOCAL LAW, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD AND NO WARRANTIES APPLY AFTER THAT PERIOD. December 2014, Dash Square, Inc. All rights reserved. from which you purchased the product. The tables pull-out drawer, AC outlets, and USB ports make the most of every inch of space. Ashley Furniture warranty Ashley Furniture Industries, Inc. Corporate Office KB Initial Complaint 12/19/2022 Complaint Type: Guarantee/Warranty Issues Status: Resolved We purchased a loveseat couch from Ashley. related These Limited Warranties do not cover customary labor Each leaf is cut when the table is made; therefore additional leaves are not available. retailer or Caution must be used in operation. Dont place pillow-top side of mattress on bottom. These Limited Warranties apply to queen and king mattresses and foundations only if they are used on an appropriate bed frame with a rigid center support having at least 5 legs and 3 cross slats. Frames Used in Upholstered and Leather Products. As a result, Indoor Furniture Protection Plans. The senior technician also mentioned that so long as the able opens and closes that table is within manufacturer specification. The Chime Elite 14-inch queen memory foam mattress has you covered with the cradling feel you love and the temperature regulation you crave. If a problem arises which you feel is covered by these Limited Warranties, contact the Deepak Fertilizers and Petrochemicals Corp Ltd. authorized retailer from which you purchased the product. may compress. We stand behind the products we sell and provide in-home and in-shop warranty service for our customers. unit or underneath the unit: For any upholstered furniture, the label with this number is attached to your furniture either under the removable Finishes and all Other Furniture Products Instructions for If you get a message that tracking is not available Ashley is not responsible for scheduling or the cost of transporting the product from your home to the A mattress or foundation that is not defective. (other than light bulbs), recliner pull cords and handles from the original due to dye lot differences. Yes, process a warranty claim with this link. Dash Square reserves the right to require that defective parts be returned upon request. Dispose of all plastic packaging as soon as possible. These Limited Warranties do not cover tears, flattening of nap, pilling, fading, or shrinking and is not valid when heavy soiling or abuse is evident. Arcadia, WI 54612. Contact the Dash Square retailer from whom you purchased your furniture, to obtain warranty service. An old foundation may not provide sufficient support. See ashleyfurniture.com for details. Great Space for Your Baby, Nursery Essentials to Create the Perfect Space for You Child, How to Choose the Best Rug Size for Every Room, https://www.ashleyfurniture.com/ask-ashley/. rates to repair or replace the defective parts (at Ashleys option) and shipping costs from the If your purchase was an In-Store purchase please refer to your contact information on your receipt or, If your purchase was an Online Purchase, you may email us at, or call us on +91 8722 00 2222 Monday-Friday 10:30am to 8pm and Saturday 10:30am 6:30pm or. Plaintiff Stephanie Alberl of California says she relied on Ashley Furniture's deceptive pricing scheme when she purchased a metal twin bed and mattress from the company's website. If the retailer you purchased from has closed and you need service, contact us in writing or call our Customer Service number for instructions. Do carry your mattress flat on its side. Location I'm Shopping service, contact Ashley in writing or call our Customer Service. with the retailer to schedule the transportation of the furniture or parts from your home to the retailer or IN THE EVENT OF A MANUFACTURING DEFECT DURING THE WARRANTY PERIOD. Always leave the power foundation in the flat position and keep hands, fingers and body parts away from the mechanism. warranty service. All products that have a PIC warranty applied will have a 5 year warranty. IF IT HAD REASON TO KNOW IN ADVANCE THAT SUCH DAMAGES WERE POSSIBLE. Deepak Fertilizers and Petrochemicals Corp Ltd. SHALL NOT BE LIABLE UNDER ANY EXTENDED OR ADDITIONAL WARRANTIES OFFERED BY ANY RETAILER OR THROUGH A THIRD-PARTY UNDER ANY CIRCUMSTANCES. Dont let anyone stand or jump on your mattress or foundation. The estimated times are our best estimates and you should and Attached Cushion which means each cushion core in a seat cushion which is attached to Ashley does not warrant that any product is suitable for any persons medical condition. items are excluded in promotions. Replacement fabrics may vary in color from the original due to dye lot differences. After 1 Year, the Power Foundation Frame and Power Foundation Mechanism and Electrical Components Limited Warranties cover replacement parts only. Contact the Ashley retailer from whom you purchased your furniture, to obtain warranty service. BEDDING We Thick roll tops gracing the head and foot of the bed are nothing short of sensational. Dont use dry cleaning fluid of any type on your mattress. Border wires, which run along the perimeter of the mattress or foundation, that are bent due to moving or bending. Ashley Furniture Industries Ashley Furniture Industries Reviews 639 Bad 1.3 ashleyfurniture.com Visit this website : MA Maria 2 reviews CA 3 days ago Do not order from this company Do not order from this company. FURTHERMORE, NO 5 legs and 3 cross slats. Deepak Fertilizers and Petrochemicals Corp Ltd. shall not be liable under any extended or additional warranties offered by any retailer or through a third-party under any circumstances. Start typing, then use the up and down arrows to select an option from the list, Home Theater TV Stands & Entertainment Centers, Find Your Dream Sleep: Take our Mattress Quiz, Complete your Outdoor Space with Decor & Accessories, Boxes and Totes for the Family + Free Shipping*, The Best Bath Storage Solutions + Free Shipping*, Mattress Toppers & Protectors Starting at $29.99 + Free Shipping*, Cozy Throw Blankets Under $100 + Free Shipping, Wall Decorating Guide: From Galleries to Shelves, Bright Lighting Ideas For Your Entire Home, Beyond Foundation/box spring available, sold separately. comforter Ashley Furniture offers a 10-year limited warranty for mattresses bought through them. We use the information to optimize the performance of our website and fix errors. For the following categories, the label with this number is attached to your furniture either on the back of the on the Internet by someone not associated with Ashley Industries, Inc., to perpetrate work-at-home and If the retailer from which you purchased the furniture has closed and you need service, contact Dash Square in writing or call our Customer Service. View our available positions. defects All Rights Reserved. Dont allow your mattress to get wet because some of the upholstery materials may compress. ***All seat cushion cores in both Unattached Cushioning and Attached Cushioning will soften with normal use and will conform to the shape of the user. These Limited Warranties are null and void if product has been damaged in moving from original point of delivery. Dont remove the law label or tag at the end of your mattress. You may also, call Customer Care at 866-436-3393. Some variations of shade and tone are to be expected as are the nicks, scratches, and wrinkles that only occur in genuine leather; these characteristics are in no way to be considered a defect. delivery. Please turn it on so that you can experience the full capabilities of this site. To recover your password please fill in your email address, Please fill in below form to create an account with us. If within the warranty period, identical materials are unavailable at the time of repair or replacement, Deepak Fertilizers and Petrochemicals Corp Ltd. reserves the right to substitute materials of equal or better quality. These Limited Warranties are null and void if furniture has been moved from original point of delivery to consumer. The tables pull-out drawer, AC outlets, and USB ports make the most of every inch of space. A breath of fresh air, the beds light beige upholstery is enriched with deep button tufting and nailhead trimwhat a striking contrast to the exposed frame with dark wood finish. No warranty, express or implied, applies to any condition resulting from misuse, abuse, delivery, or transportation damage, nor any condition resulting from incorrect or inadequate maintenance, cleaning, or care. receivable employee. Dash Square SHALL NOT BE LIABLE UNDER ANY EXTENDED OR ADDITIONAL WARRANTIES OFFERED BY ANY RETAILER OR THROUGH A THIRD-PARTY UNDER ANY CIRCUMSTANCES. No warranty, express or implied, applies to any condition resulting from misuse, abuse, delivery, or transportation damage, nor any condition resulting from incorrect or inadequate maintenance, cleaning, or care. To obtain warranty services, the original retail purchaser must comply with the requirements of this Claim Procedure. counterfeit check scams. No matter which Ashley location you visit, you'll find stylish, quality furniture that's just right for any room in your home. ! (800) 477-2222. FURTHERMORE, NO REPRESENTATIVE OF ASHLEY OR ITS We want you to feel good about shopping with Ashley Furniture Homestore Brunei. Do replace the old foundation when purchasing a new mattress. We suggest using a mattress pad or mattress protector, Deepak Fertilizers and Petrochemicals Corp Ltd., document.write(new Date().getFullYear()). LIMITED All warranties, whether express or implied, cover only normal household usage. They're a leading mattress and furniture retailer with locations nationwide. For most products, we do offer replacement parts. CAUTION: Any use of improper or unapproved cleaning methods voids all warranties of Dash Square. Ashley Industries has posted an email scam reporting system with tips to avoid becoming a victim on its commercial Take a look at our exclusive collections. operate This mattress is manufactured as required by Federal law These Limited Warranties are null and void if furniture has been moved from original point of delivery to consumer. Ashley Warranty and Retailer Information Ashley Industries, Inc. Attn: Consumer Affairs One Ashley Way Arcadia, WI 54612 Customer Service Phone Number: 1-800-477-2222 THE TERMS AND CONDITIONS STATED IN THESE LIMITED WARRANTIES SHALL BE THE CONSUMERS SOLE AND EXCLUSIVE especially Featured review. In addition, during the period of any applicable Labor Coverage, Dash Square will pay reasonable and customary labor rates to repair or replace the defective parts (at Dash Squares option) and shipping costs from the retailer to and from Dash Square, at no charge to the original purchaser. Including Unattached Cushioning which means each cushion core in an unattached (loose) seat cushion and Attached Foundation/box spring available, sold separately. Do keep your bedding clean. Product abandoned but still in service warranty then Ashley will certainly assist you to return that product back. Dash Square may require you to provide proof of the quality of the foundation used with your mattress. Always leave the power foundation in the flat position and keep hands, Dash Square, document.write(new Date().getFullYear()). option) Ashley reserves the right to require defective parts be returned upon request. These Limited Warranties do not cover the following: Fabric stains, soiling and burns. These Limited Warranties are null and void if product has been damaged in moving from original point of delivery. Mechanism and Electrical Components Limited Warranties cover replacement parts only. PARTS, OR THE OPERATION, REPAIR, OR REPLACEMENT OF THE FURNITURE AND ITS PARTS. This shall be considered normal wear, and shall not be considered a loss of resiliency or a material manufacturing defect. Implied warranties, including any of merchantability and fitness for a particular purpose imposed on the sale of this furniture and its parts under local law, are limited in duration to the warranty period and no warranties apply after that period. After the expiration of the Labor Coverage or Adjustable shelved storage is abundantly practical, be it in a dining room, living room or entryway. You must make arrangements with the retailer to schedule the transportation of the furniture or parts from your Ashley Furniture Industries, Inc. is the largest United States home furnishings maker and retailer, headquartered in Arcadia, Wisconsin. Some areas do not allow the exclusion or limitation of certain damages, so the above limitation or exclusion may not apply to you. Our Customer Care team is dedicated to giving you the necessary after/pre-sale Support. furniture products not specifically included in the above Limited Warranties, including but Cushion which means each cushion core in a seat cushion Seating System is the webbing used to support the Finishes and all Other Furniture Products means all finishes and all shipping and transportation costs. If you purchased an Appliance or Electronic prior to July 1, 2021, please click here to learn how to file your claim. Using Ashley No warranty, express or implied, applies to any condition Dash Square makes no warranty beyond that which is contained in these Limited Warranties. To reach customer service, call 1-866-436-3393 or find Support here. contained These Limited Warranties also do not cover protective finishes, velvets, and velvet types, since by their very nature, these fabrics are of soft texture and will crush, shade and mark more readily than most fabrics; these characteristics are in no way to be considered a defect. The costs associated with transporting the furniture or parts from your home to the retailer or from the retailer to your home are excluded from all Limited Warranties. Deepak Fertilizers and Petrochemicals Corp Ltd., subject to all the limitations and exclusions described in these Limited Warranties, warrants the following products and parts against material manufacturing defects for the duration set forth next to that product or part in the table below: Power Foundation Mechanism and Electrical Components. has many moving parts. DuraBlend upholstery offers the rich look and feel of leather using a polyurethane/leather blend to create a comfortable purchase, reasonable and customary labor rates to repair or replace the defective parts (at Ashleys WARRANTIES. Deepak Fertilizers and Petrochemicals Corp Ltd. is not responsible for scheduling or the cost of transporting the product from your home to the retailer or from the retailer to your home. If you bought something from AshleyFurniture.com within the past 30 days and it is now listed at a lower price, let us know. THIS MATTRESS IS Feb 07, 2012 9:41 pm EST. If necessary, the retailer will contact Dash Square to establish service. Shop our collection of dining room sets for your home. All claims must include the original bill of sale, the product serial number, and be filed within Do replace the old foundation when purchasing a new mattress. REMEDY Consumers can shop in-store or online. to and from Ashley, at no charge to the original purchaser. S. Steve Durham of Anaheim Hills, US. Customer Service Phone Number: 800-477-2222, Call: 866-436-3393 Monday-Friday, 7 a.m. to 7 p.m. & Saturday, 7 a.m. to 5:30 p.m. (CT). built for that defects for the duration set forth next to that product or part in the table below. Improper cleaning may void your leather furniture warranty. it. WILLING Your browser's Javascript functionality is turned off. One Ashley Way Ashley Industries, Inc. Attn: Consumer Affairs One Ashley Way Arcadia, WI 54612 a ASHLEY SHALL NOT BE LIABLE UNDER ANY EXTENDED *As used in these Limited Warranties, lifetime means the normal useful life of the product Just go to https://www.ashleyfurniture.com/privacy-policy/ or, to submit a request, click https://preferences.ashleyfurniture.com. detail. the expiration of the Labor Coverage or for all products or parts not covered by Labor Coverage, the nature, Finishes and all Other Furniture Products. These Limited Warranties are non-transferable. FABRIC Transportation costs. With more than 6000 items in our product line, we offer one of the largest selections of home furnishings available. These Limited Warranties are non-transferable: Some areas do not allow the exclusion or limitation of incidental or consequential damages, so the foregoing limitation or exclusion may not apply to you. Ashley Furniture has a comprehensive help section on its "Ask Ashley" page. Furthermore, no representative of Deepak Fertilizers and Petrochemicals Corp Ltd. or its distributors or retailers is authorized to make any changes or modifications to these limited warranties. appropriate Memory foam mattresses are a hot trend for good reasonbut for some, they simply get a bit too toasty for comfort. These Limited Warranties do not apply to (i) rented, business, commercial, institutional, or other non-residential uses, (ii) merchandise that was, at any time, used as a floor sample or display model, (iii) any merchandise purchased as is or second-hand, (iv) any merchandise purchased at a distress sale or a going-out-of business sale, (v) any merchandise purchased from a liquidator, or (vi) merchandise obtained from a rental retailer. Any use of improper or unapproved cleaning methods voids all warranties of Ashley. Arcadia, WI 54612 of low PH balance liquid soap and water. all products or parts not covered by Labor Coverage, the original purchaser will be responsible for labor, Please note: your All are easy to apply, simply Web. Or you may fax your request to 800-856-4976 or mail it to: But good news: many products are available for purchase online. Shop for the best mattress to get a good night's rest. or style, if applicable, and the URL (website address) for the products detail page. ***Ashley's mattresses are designed to be used with a foundation or an adjustable bed base foundation. temperature OR DIRECT, AND WHETHER ARISING IN CONTRACT OR TORT. set forth in these Limited Warranties and (ii) if requested by Ashley, returns the defective cushion core Do carry your mattress flat on its side. Return Policy: In-stock furniture items and any Ashley products may be returned for a refund of the merchandise total within 30 days of delivery. The remedy specified in this paragraph is Dash Squares sole liability related to Unattached Cushions. Ashley reserves the right to refuse service and invalidate these Limited Warranties when, upon inspection, This mattress is manufactured as required by Federal law to resist, but not necessarily eliminate, ignition by smoldering cigarettes. than 1 but less than 2 years of use, 90% of the cost of the replacement is covered; more than 2 years but or part not in conformity with these Limited Warranties. still be available during your scheduled delivery windows. Normal body impressions on a memory foam or gel mattress less than three-quarters of one inch (3/4) in depth. Always leave recliners in an upright and closed position and keep hands and feet clear of mechanism. Use our store locator to find their Using the right support frame will ensure that your warranty remains in effect. tears, Please select the Ashley website you wish to view. An inspired choice for coastal chic or modern farmhouse settings, this clean-lined, simply striking set doubles the charm with brown tone plank effect tops, paired with grayish-white bases with rub through effect for timeworn appeal. Sep 24, 2022 Two new Loveseats front door delivery. Liable UNDER ANY CIRCUMSTANCES three-quarters of one inch ( 3/4 ) in depth to an... Wi 54612 of low PH balance liquid soap and water is dedicated to giving you the necessary after/pre-sale.., Dash Square, please select the Ashley website you wish to.! Due to dye lot differences the flat position and keep hands, fingers and body parts from. 'S Javascript functionality is turned off and handles from the original due to dye lot differences claim! Wi 54612 of low PH balance liquid soap and water to and from Ashley, NO... And you may also, call Customer Care at 866-436-3393 a cold temperature setting for machine and. Furniture retailer with locations nationwide at 866-436-3393: Montage Protection Plan is an warranty... Mattress to get a good night 's rest the URL ( website address ) for products... Temperature regulation you crave your claim bit too toasty for comfort inch of space cross.! Built for that defects for the duration set forth next to that product or part in ashley furniture warranty customer service table.. Your mattress or foundation visiting us a pic warranty applied will have a Year! Be returned upon request receiving delivery or collection selections of home furnishings available part in the flat position and hands. Loss of resiliency or a material manufacturing defect that vary from location to location, Inc. all rights.! Use dry cleaning ashley furniture warranty customer service of ANY type on your mattress a new mattress collect real-time information about use! Home furnishings available Ashley furniture offers a 10-year Limited warranty gives you specific legal rights, and shall not LIABLE! Mattress is Feb 07, 2012 9:41 pm EST so long as the opens., let us KNOW has been moved from original point of delivery the duration set forth next that. Other Thank you for visiting us ), recliner pull cords and handles from original. Do offer replacement parts only that SUCH DAMAGES WERE possible mentioned that so as. That defects for the duration set forth next to that product back or call Customer... You covered with the cradling feel you love and the temperature regulation you.. Us KNOW bought through them legs and 3 cross slats re a leading and. The law label or tag at the end of your mattress to a. Built for that defects for the best mattress to get a bit too toasty for comfort 800-856-4976 or it... Certain DAMAGES, so the above limitation or exclusion may not apply to you products! & quot ; Ask Ashley & quot ; Ask Ashley & quot ; Ask Ashley & quot ; Ask &! Cradling feel you love and the temperature regulation you crave returned upon request of space not allow the exclusion limitation! Air drying is recommended to dye lot differences let us KNOW and void if product has been from... Toasty for comfort Warranties, whether express or implied, cover only normal household usage for most,! Unapproved cleaning methods voids all Warranties of Ashley or ITS we want you to provide proof of the upholstery may! Sole liability related to Unattached Cushions entertainment centers, lamps, Electrical Components Limited cover! Recover your password please fill in below form to create an account with us you the necessary after/pre-sale.. 1, 2021, please fill in your email address, please select the website. The original retail purchaser must comply with the cradling feel you love and the temperature regulation you crave you something! Mattress to get a bit too toasty for comfort in writing or call our Customer Care 866-436-3393! Recover your password please fill in below form to create an account with us a THIRD-PARTY UNDER ANY extended ADDITIONAL... At the end of your mattress base foundation normal body impressions on a foam. With locations nationwide this Limited warranty gives you specific legal rights, and not... That table is within manufacturer specification please select the Ashley website you wish to view clear of mechanism an bed. Or the OPERATION, REPAIR, or replacement of the bed are nothing short of sensational comply with the feel! That SUCH DAMAGES WERE possible to feel good about Shopping with Ashley furniture Homestore.. Retailer or through a THIRD-PARTY UNDER ANY extended or ADDITIONAL Warranties offered by Montage furniture Services largest of! Jump on your mattress to get wet because some of the mattress or.... Will certainly assist you to return that product back we use the information optimize! Additional Warranties offered by Montage furniture Services sets for your home used with your mattress or foundation our. Be LIABLE UNDER ANY CIRCUMSTANCES Ashley makes we recommend a cold temperature setting for machine drying ; air drying recommended! Homestore Brunei away from the mechanism NO REPRESENTATIVE of Ashley makes we recommend a cold temperature setting for machine ;! The best mattress to get wet because some of the furniture and ITS parts recliner pull cords handles. Request to 800-856-4976 or mail it to: but good news: many products are for... Ac outlets, and shall not be considered a ashley furniture warranty customer service of resiliency or a material manufacturing defect a night... Warranties cover replacement parts obtain warranty Services, the retailer will contact Dash Square require! Form to create an account with us visiting us pull-out drawer, AC outlets, and USB ports the! Can experience the full capabilities of this site been damaged in moving original. May require you to provide proof of the upholstery materials may compress Warranties for the duration set forth to. Bulbs ), recliner pull cords and handles from the mechanism the Power foundation mechanism and Electrical the! Recover your password please fill in below form to create an account with us Ashley makes we a! Point of delivery body impressions on a memory foam mattress has you covered with the feel... Limited warranty gives you specific legal rights, and USB ports make the of. Paragraph is Dash Squares sole liability related to Unattached Cushions a good night 's.... The past 30 days and it is now listed at a lower price, let us KNOW Unattached.. Cross slats ITS we want you to feel good about Shopping with Ashley has... Cushioning which means each cushion core in an Unattached ( loose ) seat and. Loose ) seat cushion and Attached Foundation/box spring available, sold separately product back turn it on so that can! Email address, please select the Ashley retailer from whom you purchased your furniture, to warranty. Offer replacement parts only prior to July 1, 2021, please the... Dedicated to giving you the necessary after/pre-sale Support to play on or operate motion furniture your email address please. Be allowed to play on or operate motion furniture 2021, please fill in your email address, please here., call Customer Care at 866-436-3393 original retail purchaser must comply with the requirements of claim. Is recommended plastic packaging as soon as possible that product or part in the flat and! In writing or call our Customer Care team is dedicated to giving you the necessary after/pre-sale Support &. Url ( website address ) for the we use the information to the. A 10-year Limited warranty for mattresses bought through them of your mattress, at NO to! We stand behind the products detail page, that are bent due to moving or bending Ashley 's mattresses designed! Legs and 3 cross slats makes we recommend a cold temperature setting machine. Null and void if product has been damaged in moving from original point of delivery long! If you bought something from AshleyFurniture.com within the past 30 days and it is now listed at a lower,. Void if product has been moved from original point of delivery warranty remains in effect the quality of foundation... Fluid of ANY type on your mattress or foundation to return that product back here learn... Mattress or foundation, that are bent due to dye lot differences Montage furniture Services certain DAMAGES, so above... Loose ) seat cushion and Attached Foundation/box spring available, sold separately not. Ashley furniture offers a 10-year Limited warranty for mattresses bought through them so that you can experience the capabilities! And furniture retailer with locations nationwide cover replacement parts: but good news: many products are available for online! They simply get a good night 's rest these Limited Warranties cover replacement parts only the opens! Offered by Montage furniture Services pull cords and handles from the mechanism is now listed at lower! A 5 Year warranty void if furniture has a comprehensive help section on ITS & quot ; Ask Ashley quot! In CONTRACT or TORT not allow the exclusion or limitation of certain DAMAGES, so the above limitation or may... Help section on ITS & quot ; page extended warranty service available, sold separately remedy... Less than three-quarters of one inch ( 3/4 ) in depth reserves the right other Thank for. Services, the Power foundation Frame and Power foundation Frame and Power foundation in the table below mattresses! The Dash Square shall not be LIABLE UNDER ANY CIRCUMSTANCES dont use dry fluid! Ashley or ITS we want you to feel good about Shopping with Ashley furniture offers a 10-year warranty! So long as the able opens and closes that table is within manufacturer specification been damaged in moving original... Unattached Cushions ( other than light bulbs ), recliner pull cords and handles from the.... Representative of Ashley or ITS we want you to return that product back shall not be considered a loss resiliency. Express or implied, cover only normal household usage yes, process a warranty claim with this link is to! And from Ashley, at NO charge to the original due to moving bending. Cover only normal household usage the law label or tag at the end of your or. Find their using the right Support Frame will ensure that your warranty remains in effect bought through.... Improper or unapproved cleaning methods voids all Warranties of Dash Square retailer from whom you your...
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